FAQ

Please note

Our terms of sale, payment and delivery apply to all orders

First order:

Only by e-mail, fax or letter

Minimum value of order:

In case of delivery excl. packing, freight and tax
EU without VAT Reg.-No. = 100,- Euro
EU with VAT Reg.-No. and Export  = 200,- Euro

Extra charge for small quantities:

Below minimum value of order = + 20,- Euro

Packing + freight:

Against invoicing of real charge

Dispatch:

By arrangement, parcel service or forwarder

Collection at factory:

Mo - Th	08:00 - 12:30 / 13:15 - 16:00
Friday	08:00 - 12:30 / 13:15 - 15:00

Delivery:

Please send a detailed order in advance

Returns:

We are sorry but this is not possible

Terms of payment:   

1. Cash by self-collection
2. Net cash on delivery
3. Net in advance within 8 days of invoice and prior to dispatch of goods
4. By agreement