FAQ
Please note
Our terms of sale, payment and delivery apply to all orders
First order:
Only by e-mail, fax or letter
Minimum value of order:
In case of delivery excl. packing, freight and tax
EU without VAT Reg.-No. = 100,- Euro
EU with VAT Reg.-No. and Export = 200,- Euro
Extra charge for small quantities:
Below minimum value of order = + 20,- Euro
Packing + freight:
Against invoicing of real charge
Dispatch:
By arrangement, parcel service or forwarder
Collection at factory:
Mo - Th | 08:00 - 12:30 / 13:15 - 16:00 |
Friday | 08:00 - 12:30 / 13:15 - 15:00 |
Delivery:
Please send a detailed order in advance
Returns:
We are sorry but this is not possible
Terms of payment:
1. Cash by self-collection
2. Net cash on delivery
3. Net in advance within 8 days of invoice and prior to dispatch of goods
4. By agreement